What must a dispenser do if a prescription is refilled for a medication that is switched?

When a prescription is refilled for a medication that has been switched, it's essential for the dispenser to update the patient about the changed medication. This ensures the patient is aware of the specific medication they are receiving, including any potential differences in terms of formulation, efficacy, side effects, or intended use.

Communicating changes in medication helps maintain patient safety and fosters trust in the pharmacy’s services. It allows the patient to make informed choices about their health and to seek clarification if they have any concerns or questions about the new medication. This proactive communication aligns with best practices in patient care and adheres to professional responsibilities in pharmacy.

Being aware of the implications of a medication switch is crucial for managing the patient’s treatment plan effectively, and it ensures compliance with legal and ethical responsibilities. Therefore, seeking to inform the patient about any medication changes is a necessary course of action in the dispensing process.